Privacy Policy

Last updated: 17 October 2026. This policy explains what ZESTO TECH TECHNICAL SERVICES CO. L.L.C ("Zesto Tech", "we") does with personal information submitted through this website.

Who we are

ZESTO TECH TECHNICAL SERVICES CO. L.L.C, Dubai, United Arab Emirates. Email info@zestotech.ae, telephone +971 56 996 1630. We are the controller of the personal data described in this policy.

What we collect

Only what a quotation or a reply needs: your name, company, email address, telephone or WhatsApp number, project name and location, project type, scope of works, quantities and dimensions, budget range, dates, the message you write, and any drawings, BOQ or reference files you choose to upload. We also record the page a form was sent from, the time, a truncated IP address and browser string for security and spam prevention.

We do not ask for payment card details, passport or Emirates ID copies, health information or any other special-category data. Please do not send them through this website. If a contract requires identity documents, we will request them through a secure channel.

Why we use it

To answer your enquiry and prepare a quotation, at your request before any contract; to deliver and administer contracted works; to keep records of enquiries and consents; to protect the site against spam and abuse; and to measure which pages are useful, but only where you have allowed analytics cookies. We do not sell personal data and we do not use enquiry details for unrelated marketing.

Cookies and analytics

The site uses a session cookie to protect forms against cross-site request forgery and a cookie to remember your consent choice. Analytics and advertising tags are loaded only after you accept them in the cookie banner. The Cookie Policy lists every provider and how to change your choice.

Who we share it with

Our email and hosting providers, which process data on our behalf under contract; accounting and project-management tools where a project proceeds; and authorities where the law requires it. Analytics and advertising providers receive data only where you consent. Where a provider stores data outside the UAE, we rely on its contractual data-protection terms and appropriate safeguards.

How long we keep it

Enquiries that do not become projects are kept for 24 months from the last contact. Project and accounting records are kept for as long as the contract and applicable UAE law require. Consent records are kept for 24 months so we can show what you agreed to. Uploaded drawings are deleted with the enquiry unless they form part of a live project.

Your rights

You can request a copy of your data, correction of anything inaccurate, deletion, restriction of processing, or an export in a portable format, and you can object to processing based on legitimate interests. Use the data request form at https://zestotech.ae/data-request or email info@zestotech.ae. We reply within 30 days and may need to verify your identity first. Withdrawing cookie consent takes effect immediately through the Cookie settings link in the footer.

Children

This website is for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has submitted information, contact us and we will delete it.

Security

Data is transmitted over HTTPS and stored on access-controlled servers. Form submissions are validated and uploads are type-checked. No system is perfectly secure; tell us immediately if you suspect misuse of your information.

Changes

The current version is always published here, with the date above. A material change makes the cookie banner ask again and requires a fresh consent on the enquiry forms.

Contact and complaints

Questions, access requests or complaints: info@zestotech.ae, +971 56 996 1630. If we cannot resolve a concern, you may complain to the UAE Data Office.